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Our Returns Policy

We want you to be as happy with our products as we are and so if you need to return your item please do let us know why. Your feedback is valuable and appreciated.

OUR RETURNS POLICY

We will refund the full value of any product purchased, providing you meet our conditions listed below:

You must return your product to us within 30 days of receipt of your order.


If your item is faulty we will resend a replacement at no extra cost and refund the cost of your original delivery.


Unless faulty, your items must be returned to us in their original condition. This means unopened and in the same condition you received them with any labels and packaging intact.


Please send any return items to the following address, enclosing your name, original order number and postcode and your reason for return:


    Bloodline Spirits Ltd - RETURNS,

    Unit 9, Southpark Industrial Estate,

    Peebles

    EH45 9ED

    Please be aware that we cannot refund the cost of postage on your original order or that of the return unless the item is faulty.